Privacy Policy

Falsely Accused Network Ltd (company number 15445513) is responsible for personal information collected through this website and its enquiries, where it determines why and how that information is used. Registered office: 3rd Floor, 86–90 Paul Street, London, England, EC2A 4NE. Contact: support@falselyaccusednetwork.co.uk.

Important: This notice is being reviewed before the replacement website goes live. Some operational details, including retention periods and service providers, still need confirmation.

Information we collect

When you contact us, we may receive your name, contact details, details of your enquiry, information about court proceedings, your support requirements and information you choose to provide about your ability to fund services. Your enquiry may include sensitive information about family circumstances, allegations or other people. Please share only what is reasonably necessary for an initial assessment.

How we use your information

We use enquiry information to respond to you, understand what support you are seeking, assess whether our services may be suitable, arrange a call and, where relevant, administer a service you request. We may also need to keep records for legitimate business administration, legal obligations or the establishment, exercise or defence of legal claims.

Lawful basis and sensitive information

Depending on the activity, processing may be necessary to take steps at your request before entering a contract, perform a contract, comply with a legal obligation, or pursue legitimate interests such as managing enquiries and records. Where information falls within special categories of personal data, or concerns criminal allegations or convictions, additional legal conditions and safeguards may apply. These must be assessed according to the information and purpose involved; sending an enquiry does not automatically amount to consent for every use.

Who may receive information

Website and enquiry information is processed using Wix website and form services. Information may be shared with an appropriate adviser or service provider only where necessary and appropriate to respond to your enquiry or deliver a requested service, subject to applicable safeguards. Other proposed integrations, including CRM and invoicing systems, must be reviewed before activation. We do not describe any proposed integration as already active.

How long information is kept

We aim to keep personal information only for as long as needed for its purpose, including any applicable legal, accounting or claims-related requirements. The specific retention periods for enquiries and client records are under review and will be stated here once confirmed.

Security and international processing

We take appropriate steps to protect personal information. Online service providers may process information in other countries; where applicable, international transfers require appropriate safeguards. The actual hosting and processor arrangements must be confirmed before launch.

Your rights

Subject to applicable legal conditions and exemptions, you may have rights to access, correct, erase or restrict your personal information, object to certain processing, and request data portability. You can contact us at support@falselyaccusednetwork.co.uk. You may also complain to the Information Commissioner's Office (ICO).

Cookies

See our Cookie Information page. Non-essential cookies and similar tracking technologies, if introduced, will need an appropriate consent mechanism before they are used.

Changes

We may update this notice as our website, service arrangements or legal requirements change.